There are real opportunities to improve your skills and good reasons as to why NOW is the right time..
For any further information on any of our courses please email email@example.com or call 01752 256 610
NVQ Levels 2 and 3 in Business Administration.
The Diplomas in Business Administration have been designed for learners to demonstrate a broad skills set when carrying out business administrative tasks and to develop an understanding of the principles that underpin working in a business administrative environment, including specialist and sector related knowledge. The qualification is made of units which provide credits towards the qualification. All elements of the course are completed in the workplace with the support of a Skills Officer. In order to successfully complete a unit a learner will need to gather evidence which shows they have met the required standard and this will be assessed by a Skills Officer via an electronic portfolio system.
|Level 2 Units ||Level 3 Units |
|Communication in a Business Environment ||Communication in a Business Environment |
|Understand Employer Organisations ||Manage Personal and Professional Development |
|Principles of Providing Administrative Services||Principles of Business Communication and Information |
|Principles of Business Document Productions and Information Management ||Principles of Administration |
|Management Personal Performance and Development ||Principles of Business |
|Developing Working Relationships with Colleagues |
NVQ Levels 2 and 3 in Customer Service.
The Diplomas in Customer Service are designed for learners to demonstrate a practised skills set when carrying out customer service operations. It develops learners' knowledge and understanding of the cose principles that underpin working in a customer service environment. This qualification is made up of units which provide credits towards the qualification. All elements of the course are completed in the workplace with the support of a Skills Officer. A learner will need to gather evidence which shows they have met the required standard and this will be assessed by a Skills Officer via an electronic portfolio system.
|Level 2 Units||Level 3 Units |
|Deliver Customer Service||Organise and Deliver Customer Service |
|Understand Customers||Understand the Customer Service Environment|
|Principles of Customer Service||Resolve Customer Problems |
|Understand Employer Organisations||Principles of Business |
|Manage Personal and Performance Data ||Understand Customers and Customer Retention|
|Manage Personal and Professional Development|
NVQ Level 2 in Team Leading
This qualification is work-based and conmbines competence and technical knowledge to give the learner the skills set and sector related knowledge in order to carry out the job effectively. The qualification is made of units which provide credits towards the qualification. All elements of the course are completed in the workplace with the support of a Skills Officer. In order to successfully complete a unit a learner will need to gather evidence which shows they have met the required standard and this will be assessed by a Skills Officer via an electronic portfolio system.
|Units of Delivery|
|Manage Personal Performance and Development|
|Communicate Work Related Information|
|Lead and Manage a Team|
|Principles of Team Leading |
|Understand Business |
There are a variety of optional unit pathways available for all these courses. These should be chosen relevant to a learners job role as evidence will need to be gathered in the workplace. These pathways can be tailored to meet specific needs and will be discussed with a Skills Officer.
Btec, Level 3, 90 Credit Diploma in Business
This practical day release course is ideally suited for those in business who would like a qualification to match their working knowledge and help them get ahead. Getting this qualification gives learner’s a broad foundation of knowledge, which they can build on and move into more specific areas of business, giving them the knowledge and confidence to thrive in a working environment.
Core units include:
The Business Environment
Introduction to marketing
The units are individually assessed by course work with an overall grade awarded to all learners who successfully complete all units. Taught one day a week over two academic years, this is a practical, work related course for someone who wants to develop their career.
Btec, Level 3, 90 Credit Diploma in IT
In a world which is consumed by computers and the digital world this course offers a practical way to learn the skills you need to get ahead, With a dedicated computing lab, learners have the opportunity to create a windows domain and multi pc network. Learners can chose to study all 9 units or they can study individual units to enhance an area relevant to their work or skill gap:
Employability and communication skills
Assessment of the course is through written and practical course work and is taught for one day a week, and if completing all the units runs over two academic years. A great course if you want to progress into Web Design or technical support.
Call us on 01752 256610 to arrange to speak to one of the team who can provide further information, if you are interested in improving your skills in one of these areas.
Or email firstname.lastname@example.org
|BTEC 90-CREDIT DIPLOMA IN BUSINESS - LEVEL 3||£2,573*|
|BTEC 90-CREDIT DIPLOMA IN IT PRACTITIONERS - LEVEL 3||£3,635*|
|NVQ Diploma in Business Administration - LEVEL 2||£1, 295|
|NVQ Diploma in Business Administration - LEVEL 3||£1,295|
|NVQ Diploma in Customer Service - LEVEL 2||£1,295|
|NVQ Diploma in Customer Service - LEVEL 3||£1,295|
|NVQ in Team Leading - LEVEL 2||£1,295|
|* 19+ advanced learner loan is available|
Learner Support Fund
The Learner Support Fund is available for students who require financial assistance for essential course costs, such as materials, uniforms and travel. It is available for students who are:
- aged over 19 (as at the 31st August) studying up to and including a Level 2 course
- aged 19-23 years old studying Level 3 course
Advanced Learner Loan
Aged 19 or over and thinking about studying? You may qualify for an Advanced Learner - a Government loan - to pay your course fee if you are aged 19 or over studying at Level 3 to 6.
- Advanced Learner Loans are designed to work in the same way as students studying degrees to recieve a higher education loan. How much you repay is linked to what you earn after your studies.
- An Advanced Learner Loan could be used to support your studies in a range of courses: A Level, Access to HE Diplomas, vocactional qualifications, eligible level 3 and Level 4 RQF Certificates and Diplomas, and other eligible courses at Level 5 and 5.
- The amount of money you can borrow depends on your course. The minimum you can borrow is £300. Ensure you check all course fee details before submitting your loan application
- There is also no credit check when applying and house income is also not taken into account.
Am I eligible and how can I apply?
- To check eligibility click here
- To apply, please complete the online application via the Direct.gov website . As part of the application you will need your Learning and Funding information Letter.
Loan repayments are linked to what you earn when you've finished your course, not how much you borrowed; you only need to start paying back your Advanced Learner Loan when you've finished your course and you're earning more than £21,000 a year.
For more information or any help please call us on 01752 256 610
|Location||Course Name ||Duration||Start Date ||Time|
|Exeter||BTEC National Foundation Diploma in Business - Level 3||36 weeks||Wednesday 13-Sep-17||13.00-20.00|
|Exeter||90-Credit Diploma in IT (QCF) - Level 3||36 weeks||Wednesday 13-Sep-17||13.00-20.00|