Terms & Conditions

Payment of fees

The learner/employer agrees:-

  • To be responsible for the payment of fees as per our price list, including top up fees where applicable.
  • To pay invoiced fees within 30 days of enrolment.
  • That the fees remain payable, whether or not the learner attends regularly.
  • That Aplus Training reserve the right to discontinue the course in the event of unsatisfactory work, bad attendance and / or bad behaviour (In these circumstances fees remain payable in full).

Payable separately

Please note that the Computer Based Assessment (CBA) fees and EDEXCEL registration fees are payable separately to Aplus and membership fees are payable separately direct to the AAT.

Course Fees Refunds Policy

Non Higher Education Courses

If Aplus cancels a course it will contact the learner and refund the full costs paid by the Learner and/or employer.

After a course has started, if a learner withdraws from a course, no refund is given.

After a course has started, if a learner withdraws from a course due to a serious medical illness, a pro-rata refund will only be made on the presentation of a medical certificate.

After a course has started, if Aplus decides the course is not suitable for the Student and an alternative course is not available, a refund will be given.

Registration and exam fees made to the awarding bodies cannot be refunded or reduced under any circumstances.

Higher Education Courses - Full time

If you withdraw within the Autumn term, you will be required to pay 25% of the cost of the course.  If you withdraw within the Spring term, you will be required to pay 50% of the cost of the course, and if you withdraw within the Summer term you will be required to pay the full cost of the course.  Registration fees to awarding bodies cannot be rfunded or reduced.

Higher Education modular Courses

If you start your course in September and you withdraw within the Autumn term, you will be required to pay 25% of the cost of the course.  If you withdraw within the Spring term, you will be required to pay 50% of the cost of the course and if you withdraw within the Summer term you will be required to pay the full cost of the course.

If you start your course in January and you withdraw within the Spring term, you will be required to pay 25% of the cost of the course.  if you withdraw within the Summer term, you will be required to pay 50% of the cost of the course and if you withdraw within the Autumn term you will be required to pay the full cost of the course.

Registration fees to awarding bodies cannot be refunded or reduced.

Failure to pay your fees when due may result in permanent exclusion from the college and subsequent refusal to enrol in the future.

Funded Courses

Please be aware that funding cannot be guaranteed. If you have completed your enrolment form with the expectation of funding and you are not eligible Aplus will contact you/advise you prior to processing your application form.

If you are funded as an apprentice then all rules surrounding apprenticeships and funding will need to be followed and your employer's support will be required so please ensure that they have signed the Employers Authorisation section of the Enrolment form.

If you are fully funded as an apprentice or co-funded through apprenticeship or classroom funding - we will need confirmation of employer support to complete your course.  this can be either financial (payment of all or proportion of the fees) or in time (Paid time off to attend the classes or to study).

Training period

Please ensure that you submit your enrolment form at least 10 days prior to the start of the timetable.  If your enrolment form is submitted after this date we cannot guarantee that your manuals and materials will be ready for the start of the course. 

Aplus will undertake to supply all elements of the course for which you have enrolled.  Aplus reserve the right to charge for any provision made after this time.

Registration with the AAT/EDEXCEL / Registering for Exams

Please note that the AAT Awarding body registration fee is payable separately direct to the AAT and it is the learner's responsibility to ensure that they are registered with the AAT on a timely basis.  (Note: fully funded learners can claim a payment code from Aplus to cover these fees)

AAT registration can be completed online www.aat.org.uk, except for those learners:-

  1. Enrolling for level 1 Access or Level 2 Bookkeeping; or
  2. Learners progressing from level 1 Access of level 2 bookkeeping

Please be aware that we will be unable to enter you for an exam if you have not registered/paid registration fees to the Awarding Body (AAT) at least 3 weeks prior to your online exam.

Aplus will register you as a student with EDEXCEL on receipt of your registration fees.

Moodle Authorisation

The Moodle Virtual Learning Environment is a platform that allows us to make available to our learners all course material currently issued in hard copy format throughout the duration of their learning programme.

Moodle has a tracking facility that allows us to monitor your usage of the system and the results of any on-line tests that you perform through Moodle. It is important that we are able to do this to allow us to give you appropriate support during the programme. It is therefore a requirement of granting you access to the Aplus Moodle that you grant us permission to perform these monitoring activities.

Our Student Tracking Application (STA) will hold all learner data including course results, by signing the enrolment form you consent to your details being monitored by Aplus and your employer, by means of a personal log in, if they are supporting your studies with Aplus.

Personal Data, Exeter College Fair Processing Notice (Data Protection Act 1998)

I give permission for the College to get in touch with me about my application, enrolment, progress or future opportunities using any of the contact details I have provided.  I give permission for the College to use my contact details to inform me of college events and circumstances which are relevant to me.

I give permission for the College to share my personal data with local authorities and other agencies who may contact me about services relevant to my enrolment and attendance at college.

I understand that the College is obliged to share my personal data with government departments and agencies subject to their own fair processing notices.

I give my permission for my information to be used in my personal best interests by my tutor, those who teach me, my learning support workers, college managers and other professionals directly involved in my education and welfare.

If my course is funded, in full or in part, by an employer or other sponsor, I give permission for the College to share and discuss my application, attendance, progress, past and future attainment with my employer or sponsor.

If I am aged 18 years or younger on the day I sign the enrolment form, I accept that the College may discuss my application, and share my personal information including my attendance, progress and attainment, with my previous school, my parent (s) or carer (s) designated as my next of kin.

I understand that if I am aged 18 years or younger, but do not want the College to share information with a parent or carer, I can make this request using a form which can be obtained from my tutor.

The College reserves the right to review any student's presence on any course, should it come to light subsequently, that material facts have not been declared at enrolment which may impact on the health, achievement, safety and wellbeing of the student or others in the college.

Photographic consent (students aged 16 or over)

From time to time Exeter College takes photographic images (moving and still) of individuals and groups which it publishes in case studies ad other information materials.  Exeter College may reproduce such images, from which you may be recognised, in publications created within 5 years of this enrolment.

I understand that I can withdraw my consent to the publication of new materials containing my image by requesting the appropriate form from my tutor.

Examination Access Arrangements

So that we can process your application for access arrangements electronically via the Access arrangements online system we need your consent to share some of your personal data with a number of organisations.  In some cases, we may need to provide more detailed personal information to support the application for access arrangements being made on your behalf.

These organisations are the Joint Council for Qualifications (JCQ) and the participating awarding bodies (currently AQA, CCEA, Edexcel, OCR and WJEC).

Your application will be processed in line with the common standards, regulations and guidance developed for GCSE and GCE qualifications by the Joint Council for Qualifications (JCQ).

Skills Funding Agency Privacy Notice

How we use your Personal Information

The personal information you provide is passed to the Chief Executive of Skills Funding ("the Agency") and, when needed, the Department for Education, inlcuding the Education Funding Agency to meet legal responsibilities under the Apprenticeships, Skills, Children and Learning Act 2009, and for the Agency's Learning Records Service (LRS) to create and maintain a unique learner number (ULN).  The information you provide may be shared with other organisations for education, training and employment-related purposes, including for research.

Further information about use of and access to your personal data, and details of organisations with who we regularly share data are available at: http://skillsfundingagency.bis.gov.uk/privacy.htm

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